Hi there!
I’m Shereena and I’m thrilled that you’ve decided to start looking at customer service in a whole new way. With over 12 years of experience working for Walt Disney World, I’ve taken the skills and training I’ve gained from a company renowned worldwide for guest service and created a program designed to help you increase your revenue by building a strong team and delivering exceptional guest experiences. I look forward to working with you!
Royal Treatments will help you:
Establish trust and loyalty
Increase revenue
Increase referrals
Consistently deliver amazing customer service
Bring your team together for a fun team building experience (no awkward role playing I promise)
Online Course Coming Soon!
If you're interested in our online course or having me speak at a workshop or seminar you can email me at Shereena@shereenaduncan.com for more information. I can't wait to hear from you!
Testimonials
“I wanted to share an amazing session our team had with Shereena Duncan, on how to create an amazing experience and culture for our patients. She brings experience from her Disney days, on what goes into creating a memorable experience for patients that builds lasting relationships. Highly recommend for your team as a team building experience.“
Agnieszka Fuska Manager/Owner Precise Chiropractic Center
“The moment I interacted with Shereena I was enamored by her professionalism. Her poise and determination make her an incredible example of what customer service should look like.”
Diana Sheets OR Technician at ReVision LASIK and Cataract
“Shereena is the authority on meaningful guest service. I've had the pleasure of working with Shereena for years but most recently with P1AquaX on Fox Sports. She GETS people and knows how to connect with ANYONE and then turns that connection into revenue. She knows how to make a guest feel important while handling any situation with grace and professionalism.”
Deanna Schaekel
Powerboat P1 and AquaX Presenter/TV Host for Fox Sports
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